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Parent Support
To obtain a free paper copy of the information on our website or have any queries, please contact Ms H Ahmad at enquiries@nmp.croydon.sch.uk.
Cost of Living Support
Find out what support is available to help you and your family get through the cost-of-living crisis.
Paying the right amount of tax
Make sure you’re on the right tax code. If you aren’t you might be due a refund. Use the Money Saving Expert’s free tax code calculator to find out.
Benefits you’re entitled to
Use 1 of these benefits calculators to determine whether there are any benefits you could be claiming:
- Turn2us
- Policy in Practice
- Support for migrant families – use this calculator if you are a migrant family, or if you have no recourse to public funds (meaning you’re not entitled to the majority of welfare benefits)
Government's cost of living payment
The government’s cost-of-living payments are available for those receiving certain benefits or tax credits. You don’t need to apply for these – if you’re eligible the money should go straight into your account.
If you think you’re due a payment but haven’t received one, report a missing payment to the government here.
Be aware of scams! If you receive any emails, texts or phone calls asking you to fill in an application form or asking for your bank details to receive a cost-of-living payment, do not talk to them or send a reply. Get more information on cost-of-living scams on the Money Saving Expert’s website.
Energy Bill
Take a look at these resources from the British Gas Energy Trust and the Money Saving Expert.
Support from your Local Authority
Local authorities have many schemes that you might be eligible for, including:
- The Holiday Activities and Food Programme – access to food and activities over the school holidays. Note that if your child is eligible for free school meals (see above), they’ll also qualify for this programme.
- Help with school uniform costs
Free or Low Cost Food
If you’re worried about not having enough food to feed your family, you’re not alone. There are a number of places offering support.
- If you have a child under 4, and meet the eligibility criteria, you may be entitled to healthy start food vouchers
- Find your local food bank here: Bankuet, The Independent Food Aid Network, the Trussell Trust, or your local community fridge
- Use food waste apps and websites like Olio (for free food and household items from your local community), Too Good To Go (for low-cost food from local restaurants), or Low Price Foods (food that has passed its best before date, but is still safe to eat)
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Become a member of a community shop. These organisations sell food to their members at a reduced price. Some shops are free to join if you meet certain criteria, and others ask for a small contribution. Find out if there’s one near you by checking these websites: Community Shop, Your Local Pantry, Community Grocery
- Get more tips on free and cheap meals from Which
Hygiene Products
Food banks may offer free toiletries and sanitary products. Check with your local food bank to see what’s available.
Find the cheapest disposable sanitary products on Sanitary Saver.
Replace or Repair Household Items and Warm Spaces to Beat the Chill
Get free household goods on Freecycle
Get help with DIY repairs at a Repair Cafe
Find a warm bank on:
Entitled to free school meals (FSM
If your child is eligible for FSM you need to get them registered. This will allow them to get a free meal at school, and we’ll get extra funding (known as the pupil premium) to support your child’s learning.
For more information please click HERE.
Further Information
- Contact StepChange for debt advice
- Contact Shelter if you’re having issues related to housing
- Contact the Salvation Army for emergency assistance
- See if you’re eligible for grants from Turn2us
- Single parents can get support from Gingerbread
Please click on any box below to see the individual elements of our Parent Page.
Extreme Heat Guidance
NHS HEE Volunteering and Heatwaves Video
St Johns Ambulance: How to Treat Heat Exhaustion, Signs and Symptoms
How to apply Sunscreen Song
George the Sun Safe Superstar Story
You've Got to be Sun Smart Song
You've got to be Sun Smart Song lyrics
Useful Documents
Signs of Heat Related Medical Conditions
Holiday Activities & Food Programme
Holiday Activities and Food programme (HAF) offers a wide range of Free activities across the borough and at Norbury Manor Primary School, ensuring that every young person receives a nutritious meal.
Funded by the Department of Education, the HAF programme is designed to support families who receive benefits-related free school meals during school holidays. The programme offers a variety of free engaging activities and nutritious meals for children and young people.
Your child will qualify for the HAF programme if all these statements apply to you:
- your child or children are eligible for benefit related free school meals (FSM)
- you live in Croydon
- your child or children are aged between 5 and 16 years.
Not eligible? Even if you don't meet the criteria, there are a number of spaces available for those not in receipt of benefit-related FSM. Please contact the main office or email enquiries@nmp.croydon.sch.uk
To find out more, watch the video below.
Secondary Transfer Information
Information from Croydon
Admission to Secondary School 2024/2025 Prospectus
Ben Johnson Primary School have created a video that guides you through the process.
Dear Parent/Carer
Application for a place at a Secondary School in September 2025
|
Is your child currently in Year 6? If so you MUST apply for a secondary school place for them |
Apply now:
- Visit www.croydon.gov.uk/admissions to find out about the schools available and be guided through the steps in the application process and the online application form.
- If you are familiar with the process and already have an eAdmissions account you can apply straightaway at www.eadmissions.org.uk
Application deadline: 11:59 pm 31st October 2024
If your application is late it will not be considered until all applications received on time have been processed and your child would be unlikely to receive a place at one of your preferred schools. Help your child by being one of the nine out of ten parents who apply on time.
You will receive your school place offer by email on the evening of 3rd March 2025If you do not have internet access, you can use a computer at any Croydon library or at Access Croydon, Bernard Weatherill House, where staff will be on hand to help.
If you have any additional queries please contact Schools Admissions at school.admissions@croydon.gov.uk or by telephone on 020 8726 6400.
To access the Admission to Secondary School 2025 booklet click HERE.
To access Sutton Secondary School transfer information click HERE
To access Lambeth Secondary School transfer information click HERE
To access Merton Secondary School transfer information click HERE
To find the Secondary school closer to your home click here.
Croydon residents
You may make changes to your application preferences, such as add or remove a selective school, once you receive the results of the test, providing you email the School Admissions team by 12th December 2023.. We will also accept changes to preference relating to late test results for selective schools in other local authority areas.
Email: school.admissions@croydon.gov.uk
Changes to preference after this date will only be considered after places are offered on 1st March 2024.
Non Croydon residents
If you do not live in Croydon, please contact your home local authority for their policy on making changes to a school admission application.
If you have questions about test arrangements, please check the relevant schools’ websites, or contact the school directly.
Below is a video on how to register on the eadmissions site.
Below is a video about how to reset your eadmissions password and username
Parent View
Parent's are encouraged to share their views on our school via Parent View. This tool asks for parents opinions on 12 aspects of the school. The information is then used to help make decisions during an Ofsted inspection. Visit the website to complete your survey.
Best Start Family Solutions
Croydon Partnership Early Help
Best Start Family Solutions
Information for children and their parents/carers and families
Who are we?
Every family can go through challenging times at some point. Early help means working with you and your family so that small problems don’t become big problems.
Why would I need Early Help?
There are lots of reasons why people look for early help:
You may be worried about your child’s health, development or behaviour
You may be worried about how they are doing at school
You may be worried about money or housing and how that
is affecting your family
Your child and family may be affected by domestic abuse, drugs, alcohol, mental ill health or crime.
What will happen when I ask for help?
The professional will talk with you about the problems you’re experiencing. They may just point you to the right services for your family. However, if it is a bit more complicated they may complete a Child and Family Wellbeing Assessment (CFWA). This helps them to understand more about what your family needs and which professionals and services can work together to help and support you.
You can talk about things that are going well and things that you are proud of as well as things that you’re finding a challenge.
If the person talking to you believes you and your family need to be referred for more intensive early help support, they will need to refer you and your family to the relevant service.
What can I do next?
If you would like to find out more about early help, please speak to a professional involved with your family
or look at our website CLICK HERE
CALAT
CALAT Family Learning offers a diverse and rich programme of Family Literacy, Language and Numeracy courses and workshops, sometimes referred to as Skills for Families.
Adults are able to improve their own skills, whilst learning how to support their own child?s learning.
Many programmes offer the chance to work towards a nationally recognised qualification. The programmes are of a high quality and are run in partnership
with schools, libraries, children?s centres, family & community centres. These programmes are largely funded through Learning Skills Council funding and are
free for eligible parents and their families.
Skills for Life is the key Government strategy to improve the literacy, language and numeracy skills of adults and CALAT Family Learning has a key role to play in both work with parents/ carers through skills for life and in supporting the Early Years Foundation Stage, Every Child Matters, Healthy Schools strategy, the Primary Strategy and Social Inclusion strategies.
CALAT Family Learning also offers a successful programme of short family courses (ranging from one-off workshops to a few weeks), where mums, dads, grandparents and carers can enjoy learning together with their child. Such as:
- Story telling
- Small steps into health
- Small steps into work
- Once upon a rhyme
- Mind body fitness
- ICT
- Making maths games
For further information about CALAT, please click here.
To read the CALAT website here.
Family Justice Centre
The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. Thier aim is to listen and respond to your needs in a safe way.
The Family Justice Centre is open for drop-in and appointments on:
- Monday, Tuesday and Friday from 9am to 5pm
- Wednesday from 8am to 5pm.
- You can call the helpline on 020 8688 0100 or email: fjc@croydon.gov.uk
To find out more, please click here
Citizens Advice Croydon
Citizens Advice Croydon is a charity, independent of government and councils, relying on funding from grants and donations. They provide free, confidential, independent and impartial advice and information on a wide range of issues, including debts, welfare benefits, housing, employment, consumer rights and relationships.
When you arrive, you will be briefly seen by a Supervisor, who will decide on the most appropriate way of helping you to resolve your problem. You will then either be assisted to find the information you need, be seen by an assessor or an appointment may be made for you to see an adviser. If you have any paperwork regarding your issue, please remember to bring it with you.
To find out more, please click here
You can contact them online if you can't come in person or need any information when they're closed.
To use the On-line Advice Service, please click here
Medical Awareness Information
Please click here for information